FAQ

Frequently Asked

Q: Is acupuncture appropriate for my pet?

A: Depends on your pet’s condition and temperament. We will have to meet for a consult prior to starting treatment.

Q: Is acupuncture appropriate for my pet?

A: Depends on your pet’s condition and temperament. We will have to meet for a consult prior to starting treatment.

Q: What conditions can acupuncture help with?

A: Most commonly for intervertebral disc disease (IVDD), osteoarthritis, spinal pain, chronic pain, chronic kidney disease, and general health tonification for chronic disease.

Q: How often does my pet have to come in for acupuncture?

A: From every 1-2 months, up to 3 times a week depending on the chronicity of your pet’s condition.

Q: What can be expected in an acupuncture session? Are my pets sedated for it?

A: The session will consist of needling +/- moxibustion +/- electroacupuncture +/- aquapunture. And no, they are awake for the entire process!

Q: How long does each session last?

A: Acupuncture itself takes 20 mins. But with preparations before and after, the session will take about 30-45 mins in total. 

Q: What is Traditional Chinese Veterinary Medicine and how can herbal medicine help?

In Chinese Medicine, diseases are viewed as a disruption in the body’s balance, along with other external factors. Herbal medicine corrects these imbalances using herbal ingredients in particular combinations or formulas to treat disease patterns. This approach is based on the idea that the body functions as an interconnected system, so it’s important for us to assess the entire individual rather than just isolated symptoms.

Q: When is the best time for desexing?

It depends on the breed, size, gender, and current health of the animal.  Kittens reach sexual maturity around 5 months old. Most of them can be desexed as early as 5- 6 months of age. Some dogs can be desexed as early as 6 months of age.

Spaying prevents ovarian/ uterine cancer, pyometra (life threatening infection of the uterus) and unplanned pregnancies. It also reduces the risk of mammary tumours. Traditionally, spaying was recommended before the first heat cycle (around 5-6 months of age). However, recent studies suggest waiting until after the first heat cycle, as hormones play a role in proper muscle and bone development. This may also lower the risk of vaginitis due to recessed vulva and urinary incontinence (USMI) later in life.

However, each dog is different, and a consultation with your vet would give us a better idea of whether or not your puppy is ready for desexing. The decision can then be made together in partnership with your vet.



Q: Can Western and herbal medicine be used/taken together?

A: Yes! But best to take them 1-2 hours apart.

Q: Can Western and herbal medicine be used/taken together?

A: Yes! But best to take them 1-2 hours apart.

Q: How will my pet take herbal medicine?

A: Options include: capsules, mixed in food for non-picky eaters (not preferred for cats), mixed with water/ syrup/ yummy food in the syringe.

Q: What conditions can laser therapy help with?

A: Musculoskeletal issues (pain, inflammation), fractures, skin, ear infections, lick granuloma, gingivitis, post-operative wound healing.

Q: What is physiotherapy used for?

A: Brain and spinal injury rehabilitation, joint and bone health and recovery, muscles and soft tissue pain management, fitness and conditioning.

Q: What is ozone therapy used for? And what are the ways of treatment?

A: For gut health, chronic inflammation, chronic kidney disease, and chronic skin disease including ear infections. Rectal, full body or targeted bagging, subcutaneous fluid therapy, autohemotherapy.

Q: Do you offer 24-hour hospital care/ boarding?

A: We offer daycare for in-hospital and post-surgical patients only. Cases requiring overnight care will be referred to 24-hour hospitals. 

Q: How long do my pets have to stay in the hospital after surgery? (desexing, dental, lump removal, etc…)

A: We recommend at least half a day in the hospital for monitoring. However, the vet taking care of your pet on the day will make the final decision based on your pet’s condition.